Context HelpIf you lose your way inside our hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A context menu will appear. It contains detailed information about all the actions that you can perform on that particular page. Each pop-up menu shows up on the same page so that you can quickly return to your work.
Video TutorialsWe have a rich array of tutorial videos illustrating how to use our hosting Control Panel. They're designed for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step tutorial video clips.
F.A.Q.If you can't discover the answer you searching for, have a glimpse at our comprehensive Frequently Asked Questions section, which contains questions asked by actual clients and offers real solutions. We frequently update our Frequently Asked Questions section with new questions & answers in order to encompass all the innovations and new additions to our platform.
Ticketing SystemIf you still can't find the solution you are looking for in the FAQ section either, you can contact our excellent team of customer support engineers available 24/7/365 and eager to assist you with any problem. Each trouble ticket you open will be answered in less than sixty minutes (the average support ticket response time is about twenty mins), so you won't have to wait a long time to get an answer to your question.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 247088
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com